icafe4d Casino & Sportsbook Data Care
This page describes what we collect when you use icafe4d and how we keep that data protected. We at icafe4d take your privacy seriously. When you open an account, deposit funds, or place a bet on Liga 1 or live-dealer tables, we collect information needed to verify your identity, process your payment, and deliver our service.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.
What we collect on icafe4d
We collect personal data in three categories: account information, transaction data, and behavioural signals. When you register, we ask for your email, full name, date of birth, and phone number. During KYC (Know Your Customer) verification, we request a government-issued ID and proof of address—typically a utility bill or bank statement. We store these documents securely and do not share them with third parties except where required by law.
Transaction data includes every deposit, withdrawal, and bet you place. We record the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, e-wallet), the amount, timestamp, and outcome. This data helps us detect fraud, comply with anti-money-laundering rules, and resolve disputes. We also log your IP address, device type, and browser information to protect your account from unauthorised access.
Behavioural signals include which games you view, how long you spend on each page, and which tournaments you follow—Liga 1, Piala AFF, Champions League, or esports markets like Mobile Legends. We use this to improve our platform, personalise your experience, and send you relevant updates about new markets or payment options.
How we use your data
We use your data for five core purposes. First, account management: we verify your identity, manage your login, and handle password resets. Second, payment processing: we route your mobile banking or bank transfer through our payment partners and reconcile transactions. Third, compliance: we screen accounts against sanctions lists and monitor for suspicious patterns to meet Indonesian and international anti-money-laundering standards.
Fourth, customer support: when you contact us via live chat, email, or phone, we access your account history to resolve issues quickly. Our support team is available in English and Indonesian, with response windows of subject to verification for live chat, 2 hours for email, and 1 hour for phone. Fifth, platform improvement: we analyse aggregate usage patterns to fix bugs, speed up the app, and add features like new payment rails or tournament coverage.
Third-party processors and data location
We work with payment processors, hosting providers, and analytics vendors. Our payment partners (local payment, online payment, e-wallet, mobile banking, local payment, online payment, and bank networks) receive only the minimum data needed to complete your transaction. Our servers may sit outside your jurisdiction—typically in Singapore or the Philippines—but we encrypt all data in transit and at rest using industry-standard TLS and AES-256 protocols.
We do not transfer your data to countries with weaker privacy laws. If we ever need to move data across borders for technical reasons, we notify you in advance and ensure equivalent legal protections are in place.
Your rights on icafe4d
You have the right to access, correct, or delete your personal data. To request a copy of what we hold about you, email our support team with your account email and a photo of your ID. We will respond within 14 days. You can also update your profile information directly in your account settings—name, phone, address—at any time.
If you believe your data is inaccurate or no longer needed, you can request deletion. We will remove your account and associated records within 30 days, except where we are required by law to retain them (typically 5–7 years for anti-money-laundering compliance). You can also opt out of marketing emails by clicking the unsubscribe link in any message we send.
Cookies and tracking
We use cookies to keep you logged in, remember your preferences, and track how you navigate icafe4d. Session cookies expire when you close your browser. Persistent cookies remain for up to 12 months and help us recognise you on your next visit. We do not use cookies to track you across other websites.
You can disable cookies in your browser settings, but this may affect your ability to use icafe4d fully. We also use a pixel tag on our site to measure traffic and improve our marketing—this does not identify you personally.
Contact and updates
If you have questions about this privacy policy or how we handle your data, contact our support team. We are available via live chat on icafe4d, email at [email protected], or phone during business hours. We respond in English and Indonesian.
We may update this policy from time to time to reflect changes in our service or legal requirements. We will notify you of material changes by email or by posting a notice on icafe4d. Your continued use of the platform after an update means you accept the new terms.
Our commitment is simple: we collect only what we need, we protect it carefully, and we respect your rights. If you choose to use icafe4d, you trust us with your data, and we take that responsibility seriously.